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Returns & Refunds Policy

Last updated: May 2025

Return Conditions

We accept returns within 48 hours of order receipt in the following cases only:

  • Product is damaged or spoiled during shipping
  • You received a different product than ordered
  • Product is past its expiry date

Non-Returnable Items

Due to the nature of food products, we do not accept returns on opened or used items, or due to a change of mind.

How to Request a Return

  1. Contact us within 48 hours of receiving your order
  2. Send a photo of the damaged or incorrect item
  3. Our team will reach out to arrange a replacement or refund

Refunds

Upon approval of a return, refunds are processed within 5-7 business days to the original payment method.