Returns & Refunds Policy
Last updated: May 2025
Return Conditions
We accept returns within 48 hours of order receipt in the following cases only:
- Product is damaged or spoiled during shipping
- You received a different product than ordered
- Product is past its expiry date
Non-Returnable Items
Due to the nature of food products, we do not accept returns on opened or used items, or due to a change of mind.
How to Request a Return
- Contact us within 48 hours of receiving your order
- Send a photo of the damaged or incorrect item
- Our team will reach out to arrange a replacement or refund
Refunds
Upon approval of a return, refunds are processed within 5-7 business days to the original payment method.